Owen Cox

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Data Quality Management – The Competitive Edge

What if a management approach existed that improved customer retention, made your organisation more efficient and gave you a competitive edge?  In the 1970s and 80s a new manufacturing philosophy began to emerge in industry: total quality management. TQM sought to minimise quality issues by taking an all encompassing approach to the product lifecycle, spanning …

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Measuring The Value Of Intangible Assets

This blog examines the concept of intangible value and what it means for organisations. Trends in intangible assets In May 2017, the European Commission’s Directorate-General for Economic and Financial Affairs released a paper that examined recent trends in investment in intangible assets and the contribution of intangibles to economic growth and productivity. Among the researchers’ …

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